Moments Crafted with Grace & Light

1. Service Agreement

By engaging MDS Studio's photography, videography, or printing services, you agree to these terms and conditions. All services are subject to availability and confirmation of booking.

2. Booking and Payment

Bookings require a deposit to secure your date. The remaining balance is due before or on the day of the event/service. We accept cash, bank transfers, and digital payment methods.

3. Cancellation Policy

Cancellations made more than 7 days before the scheduled date will receive a full refund minus the deposit. Cancellations within 7 days are subject to a 50% cancellation fee. No refunds for same-day cancellations.

4. Photography and Videography

MDS Studio retains copyright of all images and videos. Clients receive usage rights for personal use. Commercial use requires written permission. Raw files are available upon request at additional cost.

5. Delivery Timeline

Standard delivery for photos is 15-30 business days, and for videos is 30-45 business days. Rush orders may be available at additional cost. Delivery times may vary during peak seasons.

6. Client Responsibilities

Clients must provide access to venues, ensure proper lighting when requested, and inform us of any special requirements or restrictions. We are not responsible for delays caused by client unavailability.

7. Weather and External Factors

For outdoor shoots, we may reschedule due to adverse weather conditions. We are not liable for delays or cancellations due to circumstances beyond our control.

8. Equipment and Liability

Clients are responsible for any damage to our equipment caused by negligence. We carry professional liability insurance. We are not responsible for loss or damage to personal property.

9. Image Editing and Retouching

Basic editing is included in all packages. Extensive retouching, special effects, or additional editing may incur extra charges. Client approval is required for major edits.

10. Privacy and Data Protection

We respect your privacy and handle all personal information in accordance with our Privacy Policy. Images may be used for portfolio and marketing purposes unless otherwise specified.

11. Disputes and Complaints

Any complaints must be submitted in writing within 7 days of service delivery. We will address all concerns promptly and work towards a satisfactory resolution.

12. Changes to Terms

MDS Studio reserves the right to modify these terms at any time. Clients will be notified of significant changes. Continued use of services implies acceptance of updated terms.

1. Information We Collect

We collect personal information including name, contact details, event dates, and service preferences. This information is necessary to provide our photography, videography, and printing services.

2. How We Use Your Information

Your information is used to process bookings, communicate about services, deliver products, send invoices, and improve our services. We may also use your contact information for marketing purposes with your consent.

3. Data Storage and Security

We implement appropriate security measures to protect your personal information. Data is stored securely and retained only as long as necessary for business and legal purposes.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Information may be shared with service providers (e.g., payment processors) only as necessary to deliver our services.

5. Image and Media Usage

We may use photographs and videos from your event for portfolio display, marketing materials, and social media unless you specifically request otherwise in writing at the time of booking.

6. Your Rights

You have the right to access, update, or delete your personal information. You can request copies of your data or opt-out of marketing communications at any time.

7. Cookies and Website Analytics

Our website may use cookies to improve user experience. We may collect anonymous usage data through analytics tools to understand how visitors interact with our site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

10. Data Breach

In the event of a data breach, we will notify affected clients promptly and take necessary steps to mitigate any potential harm.

11. International Data Transfers

Your information may be processed and stored outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Updates to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated revision date. Continued use of our services implies acceptance of updated policies.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at mdsdigitalstudio48@gmail.com or call +91 9916160021.